Monday, February 09, 2009

Guitars from a book store?

Why should you buy a guitar from us, and not your favorite online bookseller? (not naming names, but you know who we mean!)

We are not a huge warehouse, so we can actually pick up the guitar you are interested in and talk to you intelligently about it. We check out every guitar that comes into our store. If it is defective, or not up to standard, it never goes up for sale. That means you don't have to deal with returning a defective guitar that nobody has looked at. And we'll set up the guitar to your specifications before it ships. You can even choose the type of strings that go on the guitar. Need accessories or an amp? We have those, too.

We will talk with you about what you are looking for and help you pick out a guitar you'll be happy with.

Our instruments are stored in a climate controlled environment, not boxed up in a cold warehouse ready to be automatically shipped when you press Buy it Now.

Online does not equal cheaper. We are not asking you to choose price vs. service. In many cases we can match or even beat the price you saw at that online bookstore.

But while we're on the subject of service...

Have you ever tried to find a phone number for one of those big stores? We don't have a voice automated phone system, and our number is at the top of every page of our website. When you call us, you will be getting a real live, knowledgeable, courteous person who is dedicated to selling you a guitar you will enjoy. Heck, there are only four of us here, so we can make that statement pretty confidently (of course, you may get our voicemail if you call at 3am, because, well, there are only four of us. We'll call you back, though). Contacting us via email? You will receive the same level of service.

We only sell stringed instruments and accessories here, and we stake our reputation on every product we sell. If you are unhappy for any reason we will do everything we can to fix it.


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